Policies

Book online or text us. Services marked "Deposit to book" hold your braider's day with a deposit that goes toward your service. New clients start with a consultation, and returning clients can book a style directly.

Please give us 48 hours to cancel or move a booking. A long style holds a braider's whole day, and notice lets us offer that time to someone else. If you're running late, text us: a short delay we absorb, and past that we start a smaller style or rebook.

If you miss an appointment without a word, the deposit stays with the studio and we ask for a new one to rebook. It happens, and we would rather hear from you before it does.

We braid children from age 8 who can sit through the service, with a parent in the room. For everyone else, one guest can wait with you, so the studio stays calm for people in long appointments.

Some braiding hair can irritate a sensitive scalp. If a style has ever made your scalp itch or burn, tell us when you book and we'll pick a different hair or a lighter install. This isn't medical advice: for a reaction, see your doctor.

If a braid or twist isn't right, tell us within a week and we'll look at it together. Results vary with your hair, the style and how you care for it between visits.

Tips are welcome and never expected. Leave one at the desk or when you pay, and it goes to the braider who did your hair.

Come with your hair washed, dry and detangled, with no oil or gel in it. Bring a photo of the style you want, and your braiding hair if you're bringing your own. Eat before you come: a long install has one short break.